legal
terms and conditions
last updated october 24, 2026
these terms cover your use of the route iphone app. by downloading or using route you agree to them. if you don't agree, please don't use the app.
who can use route
you must be at least 18 and a current student with a valid .edu email address to use route. you also confirm that you're not located in a country subject to a united states government embargo and aren't on any united states government list of prohibited or restricted parties.
your use of route is also covered by the privacy policy.
route connects people, it doesn't provide rides
route is a place for students to find each other. it isn't a transportation provider, doesn't employ or vet drivers, and isn't a party to any ride or payment between users. it doesn't check licences, insurance, vehicles or driving records.
any ride, and any money exchanged for one, is an arrangement between you and the other person. you're responsible for your own safety and for following the law, including licensing, insurance and any rules about accepting money for rides where you live. meet in public places and use your own judgement.
your conduct
be honest about your routes and who you are. don't harass, threaten or discriminate against anyone, post anything unlawful or offensive, use route for anything other than sharing rides, or try to access accounts or data that aren't yours.
you can report a user or a route by emailing route@gusfl.us. accounts that break these rules may be removed.
your content
you own what you post: your profile, routes and messages. you give route permission to store it and show it to other users as the app is designed to, only for running the service.
third-party services
route relies on services that aren't owned or controlled by the developer, including amazon web services, expo, apple maps, and sign in with apple, google and microsoft. their own terms and privacy policies apply, and the developer isn't responsible for their availability, accuracy, content or practices, or for any loss caused by using them.
termination
access to route may be suspended or ended at any time, without notice, including if you break these terms. you can stop using route and ask for your account to be deleted at any time.
provided as is
route is provided “as is” and “as available”, with all faults and without warranty of any kind. to the fullest extent the law allows, the developer disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, title and non-infringement, and makes no promise that route will meet your needs, work with other software or services, run without interruption, be accurate or be free of errors or harmful components.
some jurisdictions don't allow these exclusions, so some of them may not apply to you. where that's the case they apply to the greatest extent the law permits.
limitation of liability
the developer's total liability under these terms is limited to the amount you paid for route, or 100 usd if you paid nothing.
to the fullest extent the law allows, the developer isn't liable for any special, incidental, indirect or consequential damages, including lost profits, lost data, business interruption, personal injury, property damage or loss of privacy, arising from the use of or inability to use route, or from any ride or interaction with another user, even if advised of the possibility. some states don't allow these limits, in which case liability is limited to the greatest extent the law permits.
governing law and disputes
these terms are governed by the laws of california, united states, excluding its conflict of law rules. if you have a concern or dispute, you agree to first try to resolve it informally by getting in touch.
if you're a consumer in the european union, you also benefit from any mandatory provisions of the law of the country you live in.
the rest
if any part of these terms is found unenforceable, it will be interpreted to achieve its purpose as far as the law allows, and the rest stays in effect. not enforcing a right isn't a waiver of it. if these terms are translated, the english version prevails.
changes
these terms may be updated. for a material change, reasonable efforts will be made to give 30 days' notice before it takes effect. continuing to use route after a change means you accept the new terms.
contact
questions about these terms: route@gusfl.us
